Frequently Asked Questions
Updated: July 25, 2018
Click the question below to view the answer.
A: The School is a monthly subscription program. At any level, you can cancel by the 20th of the month, and you won’t be charged for an additional month. If you cancel and come back into the School later, you must pay the monthly subscription price that is current at the time of your return.
That said, significant discounts are available for those who are ready to dive deep and spend at least a year in the School. To explore whether a yearlong commitment makes sense for you and receive the discount, email [email protected].
We encourage you to start at the level that feels right for you at the time. If you’d like to upgrade from DIY Level, you can email [email protected] before the 20th of any month to join the All In Level of your choice on the 1st of the following month.
Because the All In Level membership unlocks unlimited access to live programming and to the full archive of weeklong sprint courses and past live sessions at a fraction of the a la carte cost, we don’t currently offer the ability to switch back and forth from level to level on a month-by-month basis.
That said, if life gets tricky and you need to pause or downgrade your All In membership to the DIY Level, we will happily do a courtesy pause or switch to the DIY Level. This takes significant administrative work, so we cannot do this on a regular basis if we want to keep pricing affordable for all, which we do.
If you need a courtesy pause or level switch from All In to DIY, just email support at soultour.com and put COURTESY PAUSE or COURTESY SWITCH in the subject line.
A: If you subscribe to the School at the All In Level or above for 12 months, and you do the work (meaning: you open at least 75% of our emails, you practice your own daily ritual, you do at least 2 quarterly Challenges and you attend at least 50% of the live sessions) and you are still not satisfied with your personal growth and spiritual development at the end of those 12 months, we will refund your entire year’s subscription fees.
Email [email protected] to request a refund.
A: You’re both right! There are recurring stories, themes and concepts we will learn, revisit and build on over time. There is a set curriculum in the sense that in a one-year cycle, we focus on all of the areas of your life. And we repeat those areas of focus every year. So the program is a guided journey: It’s like a course in that sense.
But we are building and developing new content every month and every year. There’s not a single set of videos or posts that we just recycle every year. We’ll just keep building and creating, together. It’s more like a subscription/membership program in that sense.
Our deepest hope and vision is to work and play with you in the School, holding space for your personal growth and spiritual wellbeing, for many years to come.
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